Why is there a lead time?

As a result of most of our products being hand-crafted, especially our rugs, lead times often vary depending on the level of customization and other factors. While some items are in stock and readily available to ship or pickup in store, others are custom made, or one of a kind and worth the wait! Please contact our team for more information on lead times for rugs, furniture, and decor.


What is the lead times for custom item such as furniture and rugs?

Lead times for custom items such as custom furniture and rugs can vary from weeks to several months, depending on the overall design, size, and specific shipping information for each product. Please contact our team for specific questions about an item’s lead time.


Should I customize, or stick to standard design and sizes for rugs and furniture?

Many of the products we carry, such as rugs and furniture, have options for customization, as well as some standard availability if you need something in a shorter timeframe. We offer both standard and custom sizes for some items because we love to make it possible for you to have rugs and furniture that are as unique as you and your home are. Please contact our team if you are curious about customizing a rug or furniture.